Terms and Conditions for an eCommerce Serving Spirit 1111
1. Introduction
These Terms and Conditions govern your use of this website and your purchase of goods from it. By using this site, you agree to these terms in full.
2. About Us
- Serving Spirit 1111
- Dorset Road, East Sussex TN40 1SG, United Kingdom
- servingspirit1111@gmail.com
- +44 (0)7883003116 – text only please
3. Eligibility
By placing an order, you confirm that:
- You are at least 18 years old
4. Products
- All products are subject to availability
- We reserve the right to discontinue any product at any time
- Product images are for illustration; actual items may vary slightly
5. Pricing and Payment
- All prices are listed in GBP (£)
- We reserve the right to change prices at any time
- Payment must be made at checkout via accepted methods: Stripe and Paypal
6. Orders
- After placing an order, you will receive an email confirmation
- This confirmation does not guarantee acceptance of your order
- We reserve the right to cancel or refuse any order
7. Delivery
- Delivery times are estimates and not guaranteed
- We are not responsible for delays outside our control
- Risk passes to you once the product is delivered
8. Returns and Refunds
In line with UK consumer law:
- You have the right to cancel your order within 14 days (cooling-off period)
- Items must be returned unused and in original packaging
- Refunds will be processed within 14 days of receiving the returned goods
(You may also link this to a separate Returns Policy page.)
9. Faulty or Damaged Goods
If goods are faulty:
- You are entitled to a replacement, or refund under the Consumer Rights Act 2015
10. Intellectual Property
- All content (images, logos, text, cards, sprays, personalised jewellery) is owned by us
- You may not copy, reproduce, or distribute without permission
11. Limitation of Liability
- We are not liable for indirect or consequential losses
- Nothing excludes liability for death, personal injury, or fraud
12. Privacy
- Your use of this site is also governed by our Privacy Policy
- We comply with UK GDPR regarding personal data
13. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, damage, or disrupt the site
14. Third-Party Links
- We are not responsible for content on external websites linked from our site
15. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page.
16. Governing Law
These Terms are governed by the laws of England and Wales.
17. Contact Information
For questions about these Terms, contact us at:
servingspirit1111@gmail.com